Thank you for your continued patronage of KENELE STORE.
We extend our deepest sympathies to all those affected by the earthquake that struck mainly Kumamoto Prefecture on Tuesday, July 28th.
We sincerely pray for a swift recovery and for everyone's safety.
Due to the effects of this earthquake,Yamato Transport and Sagawa Express are experiencing delays and suspensions of pickup and delivery services.
Currently, collection and delivery services are suspended throughout Kumamoto Prefecture, and there may be delays in package deliveries, particularly in the Kyushu region.
Therefore, deliveries to the affected areas may take longer than usual. Also, even if you have specified a delivery date and time, we may not be able to deliver on your preferred date and time.
We apologize for any inconvenience or trouble this may cause our customers, and we appreciate your understanding and cooperation.
Please check the latest information from each shipping company regarding the delivery status.
■ Sagawa Express
https://www2.sagawa-exp.co.jp/information/detail/406/
■ Yamato Transport
https://www.yamato-hd.co.jp/important/info_260728_2.html
