This is a guide page for customers residing overseas, designed to help them purchase KENELE STORE products more smoothly.


International Shipping

1.When you access the website from overseas, the “WorldShopping Cart” will be displayed automatically.
2.Add your favorite items to the WorldShopping cart. Click “Add to Cart” of the WorldShopping banner to proceed to buy your favorite items. The cart will only appear for items that can be purchased from your country.
Explore World Shopping Hall For more details.


Fee

WorldShopping will charge 10% service on the “Total Product Price”*. Once we deliver the product to WorldShopping, you will receive another payment request from WorldShopping containing International Shipping Fee, Handling Fee and Other Fees (If any). See World Shopping Fees For details. *Total Product Price=(Product Price + Domestic Shipping Fee in Japan).


Payment

About Overseas Delivery You can request "Worldshopping'' to buy items on behalf of you and to have them shipped. WorldShopping purchases Japanese products on your behalf and delivers them around the world. →Explore How WorldShopping Purchases and Delivers As Your Agent to know more.


For International Customers

As WorldShopping buys a product on behalf of the customer, we can not accept any changes in the order such as (order cancellation, returns) once an order has been placed with WorldShopping.

We request your understanding of the issue and please confirm all the product details before placing the order. For more details, see here: https://www.worldshopping.global/en/help/faq/


About

Basically, inquiries to our shop will be handled in Japanese only. Please understand that we cannot respond to inquiries in other languages. You can contact WorldShopping from the following links.


Email magazine registration

We deliver the latest information on new miniatures and soft vinyl figures, as well as pre-order and lottery items. There are also coupons available exclusively for newsletter subscribers.