Thank you for always using KENELE STORE.
In order to prevent fraudulent orders and resale due to impersonation, our store may contact the orderer or cancel the order for orders that fall under the following.
- Similar to fraudulent orders detected in the past
- The order was placed using a high-risk internet connection (web proxy)
- Unknown billing or credit card address
- The postal code of the billing address does not match the address registered on the credit card.
- The name in the billing address and the name on the credit card do not match
Also, we would like to ask our customers to once again check their card usage history from their credit card company to make sure there are no suspicious charges.
If there is a charge that you do not recognize, please contact your credit card company.
We apologize for any inconvenience this may cause and appreciate your understanding and cooperation.
